Virtual Business Manager
Managing small business - virtually
Friendly, flexible support for busy small business owners
Need expert support behind the scenes?
Virtual Business Management that gives your time back
You started your business to do what you love — delivering great products or services, growing something meaningful, and enjoying the rewards of your hard work. You probably didn’t plan on spending your evenings buried in emails, invoices, systems, and endless administration.
Unfortunately, admin has a way of creeping in. Ignore it and it quickly builds up. Try to squeeze it in after the “real work” is done and it only gets worse — because the more successful your business becomes, the more behind-the-scenes work there is. Before long, it snowballs into something overwhelming.
That's where I can help.
I’m a Virtual Business Manager with over 30 years’ experience providing high-level administrative and operational support to business owners.
As your Virtual Business Manager, I can:
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Manage administration and business operations
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Work seamlessly within your existing systems
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Streamline workflows and improve efficiency
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Create and document clear processes
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Be a reliable, long-term extension of your business
My role is to take care of the day-to-day business operations and administration so you can focus on what really matters — earning income, planning for growth, and enjoying more time outside your business.
Because I work virtually, location is never a barrier — you get experienced support without the overheads of hiring in-house.
Tailored support that fits your business
No two businesses are the same, so I don’t offer one-size-fits-all packages. Instead, I provide tailored virtual business support that adapts to your needs as your business evolves.
Already have systems and processes in place? I’ll learn them quickly and work within them. Don’t have them yet? No problem. I can design, implement, and document systems that suit the way you work — bringing structure, consistency, and clarity to your business operations.
Think of me as your Virtual Business Manager — someone who understands your business, takes ownership of the details, and helps your operations run better every day. The result? Less chaos. Fewer things falling through the cracks. A business that runs smoothly — even when you step away.
Want less admin & more time?
How to decide what to delegate - The Delegation Matrix
Not all tasks are created equal — some you must do yourself, while others are perfect to hand over. That’s where a Delegation Matrix comes in.
A Delegation Matrix helps you categorise your tasks based on their importance and urgency, so you can quickly see what to keep, what to delegate, and what to eliminate. By using this simple framework, you can make smarter decisions about your time, reduce overwhelm, and ensure your business keeps running smoothly — without you doing it all.
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The Delegation Matrix is simple but powerful. Here’s how to make it work for your business:
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List all your tasks
Write down everything you do regularly — from emails and invoicing to team management and client follow-ups.​
2.
​​Assess importance and urgency
For each task, ask:​
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Does this directly impact my business goals or revenue?
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Does it need to be done immediately, or can it wait?
3.
​​Categorise your tasks
Use the matrix to place each task into one of four quadrants:​​
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Do it yourself – important & urgent (you're good at this}
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Delegate it – important but not urgent (not your strength}
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Schedule it – urgent but not important (schedule this if you love it, otherwise hand it off to a Virtual Business Manager}
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Eliminate it – neither urgent nor important (consider dropping it entirely or delegate it}
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Take action
Start delegating the tasks in the “Delegate it” quadrant. Track progress, refine your systems, and adjust as your business grows.
By following this framework, you can free up your time, reduce stress, and focus on what really moves your business forward — while still keeping control over what matters most.
Ready to delegate?
